Effective Date: 20th December 2024
Welcome to Al Qabool Foods (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://alqaboolfoods.com (the “Website”) or use our services. By accessing or using our services, you agree to this Privacy Policy.
Information we collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, billing/shipping addresses.
- Payment details (processed securely through third-party gateways).
- Account login credentials if you create an account.
b. Non-Personal Information
- Browser type, IP address, device information, and operating system.
- Website usage data, such as pages visited, links clicked, and time spent.
c. Cookies and Tracking Technologies
We use cookies and similar tools to enhance user experience, remember preferences, and analyze site performance. You can disable cookies through your browser settings.
How we use your information
We use the collected information to:
- Provide and improve our services.
- Process orders, payments, and deliveries.
- Respond to inquiries and customer support requests.
- Send marketing updates, promotions, or newsletters (with your consent).
- Monitor and analyze website performance.
- Ensure compliance with legal obligations.
How we share your information
We do not sell, rent, or trade your personal data. However, we may share it in the following cases:
- Service Providers: With trusted third parties (e.g., payment processors, shipping providers) who assist us in delivering our services.
- Legal Compliance: To comply with applicable laws, regulations, or lawful requests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data security
We take appropriate technical and organizational measures to safeguard your personal information, including:
- Encrypted payment processing.
- Restricted data access.
- Secure data storage and transfer protocols.
While we strive to protect your data, no online platform is entirely secure, and you share your information at your own risk.
Your rights
Depending on your jurisdiction, you have the following rights:
- Access, correct, or delete your personal information.